Terms of use

Last updated 3 September 2026

What Thaw is

Thaw is a guided stretching app. It is general fitness guidance, not medical advice, diagnosis or treatment, and it does not replace a clinician, a physiotherapist or a trainer who can see you.

Your health

Stop immediately if a movement causes pain, dizziness or numbness. Speak to a clinician before starting if you are pregnant, recovering from surgery or injury, or managing a condition that movement could affect. You are responsible for judging what is safe for your own body on the day.

Subscriptions

Thaw offers a free routine and a paid subscription. Subscriptions renew automatically at the price shown when you bought, until you cancel. Cancel any time through your App Store or Google Play account, at least a day before the renewal date. Purchases made on this website are billed by Stripe and can be cancelled by emailing us.

Refunds

Purchases made in the app are handled under Apple's or Google's refund policy. For purchases made on this website, write to hello@thawdaily.com within 14 days and we will refund you.

Your content

The routines you build stay yours. The exercise library, the illustrations, the text and the brand are ours, and are licensed to you for personal use while your subscription is active.

Liability

To the extent the law allows, Thaw is provided as it is, and we are not liable for injury or loss arising from using it. Nothing here limits liability that cannot be limited by law.

Contact

hello@thawdaily.com